Conquering Cavite: CTI's Third Site

The Operations floor area

Proving that CTI is one of the fastest growing companies in the United States, we open a third site in Imus, Cavite, which will start their operations late January 2014.

CEO Sanie Cabangcla, Imus Mayor Emmanuel Maliksi
and CTI business partners

The site is located in SunTech iPark, managed by LRA Pacific. SunTech is the first IT park in Cavite, a province south of Manila. The new building will be located in Lancaster Square, and can house 400 seats which is not far from being full by end of the year.

This new location will house several existing and new campaigns, providing redundancy to the service we provide clients.

Hiring of team members started December 2013. The new site will initially be supported by existing team members in the Quezon City (QC) site until it manages to build its own staff. Recruitment has been starting to catch up as the popularity of a new call center spreads in the area.

This new site features modern facilities including two wings of Operations area, several huddle rooms, air– conditioned sleeping quarters, a pantry, among others.

The site took live calls January 23 with the latest sales campaign with 20 agents onboard, proud of their sales on that day and at the same time, proud to have pioneered operations in the site. Operations Managers Alex Rapisura and Paulo Tajon led the operations this day.

One of the first batch of trainees
together with trainer Clifford Nabong

An Inauguration Ceremony was held last February 8, 2014 on the Lancaster Square grounds. It was attended by key people in the company like Sanie Cabangcala, CEO; Ms Luinell Florentin, Country Manager; and QC and Cavite Management Team. Guests included Imus City Mayor Emmanuel Maliksi and business partners involved in the Cavite launch, and PLDT executives. The event was hosted by agents in Cavite, with CTI QC Danz Guild presenting a dance number.

This new site is a proof of CTI’s continued growth and presence in the Philippines. It is truly a blessing and a reason to be proud of the CTI Family.

Cavite agents and support team together with Country Manager Lui Florentin (middle)

Finance Manager Sheryl Guerrero, Operations Manager Alex Rapisura,
Country Manager Lui Florentin, CTI President Hooman Lahijani and SunTech iPark executives during the hand off ceremonies

One of the first batches of agents together with trainer Catherine Omega